As we all know sometimes there are bumps in the road and things go really, very wrong. There is help out there but sometimes navigating the system feels impossible. So put the kettle on , take a deep breath and here are some links that from experience we have found useful.
SENDIASS –
It is a service which supports parents/carers of children who have or may have special educational needs.
It is a service which supports young people who have or may have special educational needs.
We can provide you with information and support on a one-to-one basis.
It is a service which recognises the importance of parents, carers, young people and children’s views.
It is a service which helps the Local Authority and parent/carers and schools work together to meet the needs of children and young people.
This is a free impartial service.
Contact –
IASS@darlington.gov.uk
We have found IPSEA to provide a wealth of information around all things SEND from template letters to information and advice.
https://www.ipsea.org.uk/
(IPSEA) Independent Provider of Special Education Advice
IPSEA offers independent legally based advice, support and training to help get the right education for children and young people with special educational needs and disabilities (SEND).
Sometimes it may be necessary to make an official complaint, you can find information on how to do this on the following link
For Education and Social Care Services
https://www.darlington.gov.uk/your-council/complaints-compliments-and-comments/
Our aim is to put you, the customer, first and provide you with the best possible service. It is important that you have the opportunity to tell us what you think about the services we provide.
www.darlington.gov.uk <http://www.darlington.gov.uk>
For Health Services Compliments And Complaints – NHS Darlington Clinical Commissioning Group
https://www.darlingtonccg.nhs.uk/contact-us/compliments-and-complaints
Your experience of NHS services. We welcome feedback about NHS services, both positive and negative. If you are unhappy with the treatment or service you, a relative or someone you care for has received from your local NHS, you have the right to make a complaint, have it looked into and get a response. Within the NHS we aim to make sure all complaints are handled well and that appropriate …
http://www.darlingtonccg.nhs.uk
Darlington Borough Council – Complaints compliments and comments
https://www.darlington.gov.uk/your-council/complaints-compliments-and-comments/
Our aim is to put you, the customer, first and provide you with the best possible service. It is important that you have the opportunity to tell us what you think about the services we provide.
http://www.darlington.gov.uk
SEND
Travel Assistance Policy Introduction https://democracy.darlington.gov.uk/documents/s6166/190305%20SEND%20High%20Needs%20Review%20-%20Home%20to%20School%20Transport%20-%20Appendix%201.pdf
APPENDIX 1 SEND Travel Assistance Policy Introduction 1.
http://darlingtonpcf.co.uk/wp-content/uploads/2019/10/190305-SEND-High-Needs-Review-Home-to-School-Transport-Appendix-1.pdf
Darlington Borough Council recognises the pressures faced by the parents of children with Special Educational Needs and undertakes to provide statutory
democracy.darlington.gov.uk